Best practices

in regard to new technologies and/or  intergenerational communication






  1. Internet home assistance for seniors

Done by young students coming to the homes of the seniors

The idea is also to connect 2 worlds : young and old, which seems to be a good idea for both.

Each senior have his own teacher so the relationship gets strong and students get part of family

Students get advice from their teachers how to do the course

The important is :  slow pace teaching



  1. Other planned activities :

·         language courses for seniors

·         don't worry if you are more than 50




3.      Cellular phone courses in group and with young teachers are very  popular as :

·        Normal telephones disappear

·        No telephone boxes

·        Cellular phone guarantees security

·        In peer group learning is easy

·        Young helpers have know-how

EMPORIA simplified telephone - enables calling and receiving calls -fills basic needs

2 levels for course

In advanced course  other features are taught like

·        calendar

·        radio

·        wireless lan

·        camera

Youngsters enjoy helping seniors in computer courses as the senior students are very motivated


4.      Course about internet banking

There are less and less bank agencies so internet banking becomes more important.

Course given by two bank employees  but they have their  jargon and proceed too fast. Experts are anyway useful, but the voluntary workers have to help the participants in practicing the new skills.


5.      Project of interactive personalized  TV  for  seniors

This project was set up with and for young students  learning social services and healthcare providing them a new way of applied studies in a new technological environment.

The students make programs for elderly people.

Programs can include conferences (web conferencing about health, counseling, healthy food, services), music audition, games ( such as everybody says a sentence and the group sets up a whole story -  creating a group story), group gymnastics.





  1. Interactive Video and computer Games - exergaming

With the new “cerebral stimulation” or even just “physical activity” games offered by DS or WII Nintendo consoles (with or without WII FIT), there are  organized  group activities for seniors  based on “Exergaming”( physical stimulation)  but also  cognitive stimulation for seniors.

Games who have the biggest success are : ski slalom, step dance, balloons, tennis,…

Games can be organized in the form of intergenerational competition


  1. “Memoires of the  street” workshop

Collection, editing and publication of short stories from the testimony and the recollections of elderly people  with the help of younger ones for intergenerational transmission of cultural heritage

Audio recordings, writings, photographs, video,  and others  will be used for the collection of the testimonies.

The workshop undertakes to learn and use new digital tools. The collected information is then formatted and  published  on a dedicated Internet site.


  1. “Café des âges” meetings

Occasional informal meetings between younger and older people with predefined discussion subjects in convivial public places : getting together to understand each other better!

Get acquainted, dialogue, share experiences by the way of :

•Citizen debates

•Discussion forums

Colloquiums to reflect on ways to:

•enable different generations to live together

•to put forward joint projects






9.      Computers course  on specific days with free access on other days.

·        for seniors without experience

·        for advanced level

·        more internet oriented  course– not only seniors

*     internet basic search

*     preparing holidays = complete task

*     safety in using internet

*     working with links

*     using emails and having address

They also learn :

-         create greeting cards with word-arts (for Christmas, etc..)

-         first steps to create a homepage for “Café mit Anschluss”




  1. Meetings “Café mit Anschluss”

·         offer activities/conferences without computer , for instance, to collect recipes from different countries (people are from different origins) and  printing out a booklet.

·         other offers without computers :

- using GPS, mobile phones, health courses

- guided visits: schools, factories...

-  in June : daily tour to Leipzig to visit the Zoo, the town, sites linked to Schiller and Goethe history

-  working together with library staff : library visits


  1. Mehrgenerationenhäuser (multigenerational  homes )

These place offer  a casual meeting place for people of different age groups  and, hereby, the possibility of competencies  and skills exchange  to each other's benefit.

In this way generations in everyday situations  will be mutually supportive. Two basic activities are childcare and an open cafe. Another focus of the program is to promote volunteering (volunteering). Multi-generational homes are not just places of encounter, but offer the people in the region inexpensive services for their support in everyday life.

Presentation from Puchheim


  1. BAGSO – the German National Association of Senior Citizens Organizations         

  BAGSO is an umbrella organization which includes 93 active German associations with more than 12 million members. BAGSO regards itself as a solidarity-orientated action platform and interest group for the older generation, which serves to broadly publicize the needs of older people in Germany and effectively articulate their legitimate demands. Not only does it aim to provide information, explain issues and motivate people, but for many years already it has striven to affect political decisions at the federal level by means and reports. The main goals and tasks of BAGSO are:


·         to foster independence in old age

·         to assume political social responsibility for oneself and for others, and to support solidarity in general

·         to improve the image and position of senior citizens in society and within the family

·         to take a look at the difficult phases of old age, such as illness and death

·         to promote learning about and in old age

·         to promote the interests of senior consumers 


Edited by Bagso : : introduction to the digital world - booklet for seniors






  1. Big success of computer courses given in Regional Public Library in Krakow

All activities for seniors are organized and supervised by junior employees

Seniors become more active and make full use of makes use of Library’s resources.


  1. S@S (School of  Active Seniors) in the Regional  Library

Lots of seniors took part in various free activities (courses, workshops, seminars, lectures) organized by the Regional Public Library, which   major goal is to stimulate and foster the activity of senior citizens and to  provide conditions for their integration and (self-) fulfillment.

Program  lines include:

Major goals are :

*     Expressing the needs of the senior citizens

*     Participation in decision-making processes

*     Monitoring the situation of senior citizens




  1. Project of new building for School of Active seniors inside an intergenerational Club building with futurist architecture